Pop Goes the Monkey© only designs and promotes our products. We do not print them ourselves so, we are subject to production policies of our fulfillment partners.
The fact that each of our products are printed when you order them is the reason why we're able to offer so much variety. This makes it possible to offer thousands of unique products without the tremendous cost of carrying inventory.
However, this also means that we cannot combine, change, or cancel an order once it has been placed. The moment your order is processed on our site, it goes into an automated manufacturing queue at, sometimes multiple, third-party fulfillment companies. These partners print your products and ship them directly to you.
Our production partners do offer reprints, exchanges or refunds only if: there is an error made in the reproduction of the piece; you received the wrong item from what you ordered; or if the item you received is damaged or physically defective when you receive it. In that case, please email us a photo of the products you received along with the packing slip.
For more details see our Terms of Service.