Frequently Asked Questions

Do the Shoulder Insignia Sets fit on primaris marine models?

Answer: Yes, they do. In fact they will fit on most any shoulder or rounded surface.

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Can I still use and buy stuff from your Shapeways store?

Answer: Yes. That site will still be supported and updated just like this site. In fact, you can select alternative shipping options that I can't offer here (aka. Express or next day delivery). However, any discount codes and site specific offers will only be available on this site.  

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You had a product available in you store before that I can’t find anymore, what happened?

Answer: If the design was very similar to a popular Legion or Chapter, it was taken down by Shapeways due to a request from GW due to copyright challenge. I will or have be made design changes to these design and have put new products up to replace them. I would suggest searching for them in the “Sort by Themes” section at the bottom of my sidebar menu. 
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Can I get a 3D printed (Shapeways) product shipped to me quicker than your standard shipping option?

Answer: Yes, but you will have to go to http://old.popgoesthemonkey.com and order it there. Currently I only have the option to select the "Cheapest" or "Fastest" shipping options for all Shapeways products, and I chose the less expensive option.  However, any discount codes and site specific offers for this site will not work on the old Shapeways store.  

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Do I have to become a Patron of yours on www.patreon.com/PopGoestheMonkey to get a custom bit or insignia made?

Answer: For now, YES. I plan to offer opportunities to request custom request on my Twitch stream and other limited time specials.
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Since the exact product I want was taken down, can you still make and sell them to me without using Shapeways?

Answer: No

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Do you sell your STL files?

Answer: Not yet. 

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I have a problem with the product that was shipped to me, can you fix it?

Answer: No, but Shapeways can. Please use this link for Customer Service.

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Will you be closing down your Shapeways store?

Answer: NO, that store will still be supported and updated just like this site. In fact, you can select alternative shipping options that I can't offer here (aka. Express or next day delivery). However, any discount codes and site specific offers will only be available on this site.  

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